The Meantime has gone cashless, and we understand you may have questions about it. Here are the answers to some of the ones we've been hearing. Let us know if you have more at our contact page.
What does it mean that The Meantime is now cashless?
We no longer accept cash payments or cash tips. We do still accept all card payments. We will also accept mobile payments such as Apple pay and Samsung Pay.
Why did you decide to go cashless?
We have many reasons for going cashless. We are applying for 501(c)(3) status as a non-profit organization, and this transition will help us make our financial processes much clearer and more efficient so that our application is solid. Additionally, cash tips are more difficult to tax, and we want to be sure we can follow the law when it comes to our workers’ wages. This transition also makes our cafe a more secure space, now that our employees don’t have to worry about loose change. We want our cafe to run as smoothly as possible, and this is one step to achieving that goal.
How do you expect this change will impact your sales?
Cash purchases made up less than a third of our transactions, so we don’t expect going cashless to alter our revenue in a significant way.
How does this change impact me as a customer?
If you usually pay with a card, this won’t impact you at all. If you are used to paying with cash, you will have to switch to making card payments. We’re sorry if this is a difficult or inconvenient transition, and will try to make it as smooth and painless as we can.
What if I don’t want to make a lot of small transactions on my card?
If this is a concern for you, we suggest buying a gift card. With one larger card transaction, you can use the gift card for all of your smaller purchases of our delicious coffee.
I usually give cash tips — what now?
You can add a tip to your card transaction using the options on the screen.
I’d like to share my opinion on the new cashless system with the staff.
You can direct all of your questions, comments and concerns to this page. We would love to hear from you.